Intercom - The Future of Customer Service

Intercom Off Script - Episode 6: Imagining the future of customer service in an AI-first worldПодробнее

Off Script: Season Finale Teaser – Imagining the future of customer service in an AI-first worldПодробнее

The Nordstrom Way: Embracing change in customer serviceПодробнее

🎯 Why AI Adoption is Essential for Support LeadersПодробнее

A day in the life of a conversation designerПодробнее

This is Getting Real: How AI went from possible to inevitable to certain | Pioneer 2024Подробнее

How strong company culture leads to high customer satisfactionПодробнее

🔮 The Future of Customer Support Teams: AI-Driven RolesПодробнее

The best time to implement #AI for #customerservice was yesterday; the second best time is today.Подробнее

Leadership's role in creating a customer-centric cultureПодробнее

What does the future of CS look like? 🤔Подробнее

How to lead your customer service team into the AI futureПодробнее

Strategies for getting executive buy-in to adopt AI-first CSПодробнее

Dovetail's Serena Chan on why customer research is a crucial part of your support strategyПодробнее

✨ Welcome to the Brave New World of #customerservice – driven by #AIПодробнее

Defining and evaluating a remarkable customer experienceПодробнее

Maximizing Team Efficiency with AI: Insights from Intercom's Customer Service leadersПодробнее

Unlocking customer service's strategic potential with AI 🚀Подробнее

Intercom Off Script - Episode 5: Better, Faster, CheaperПодробнее

A day in the life of a support knowledge managerПодробнее